We are so grateful for our customers and feel especially blessed when they go out of their way to let us know they appreciate what we did. Here are a few of our customers responses.
Had some issues with the compressor for air duct cleaning because of how insanely cold it was. They were very flexible rescheduling and worked with my schedule. I've had them for chimney, dryer vent, and air duct cleaning. Nothing but positive experiences every time.
Extremely friendly tech who came in, got the cleaning done in a timely manner, and left my house just as clean as it was when he came in. Highly recommend Safeway!
I had my chimney re-lined. The crew did a nice job, they were respectful of me and my house, and took the time to explain what they were doing. In all a very good experience. Thank you!
Excellent in every way! I wouldn't hire anyone else. On time with excellent work and service. Tyler was GREAT.
My chimney tech was Tyler who was exceptional in his knowledge very friendly and professional, I will be using them again and referring their services.
Tyler did an excellent job cleaning the fireplace. He thoroughly explained the issue with the chimney smoke chamber code violation and what would need to be done to get the fireplace back within code. I have used Safeway Chimney Sweeps for many years and trust their work.
Very Friendly & Great Customer Service when setting up your appointment. They Do A Great Job and Keep You Safe and Your Home Clean! Would definitely recommend!!
Hello, I had a checkup and repair completed on 2 fireplaces this morning by Sean and I find we need to express our opinion of your company and representatives.
It began with Meghan setting up the appointment with us after we found your info on HomeAdvisor.com, follow-up call to confirm appointment either Friday or Saturday, Sean's call to let us know he was on his way and showing up on time. Then the work he did was meticulous, detailed, and corrected the issues we had, as well as being a very friendly representative of your company.
I worked in training and management of a large insurance company for 31 years so I know what appeals to people and mainly it's prompt arrival, friendly treatment and expert performance of services. Sean's and Meghan's ability to do these things is a reflection on your whole company, to us, because they were the only contact we had with you, and from what I viewed on HomeAdvisor many others feel the same about your company.
Anyway, we just wanted to thank you for sending such a fine young gentleman to service our fireplaces and we will send a review to HomeAdvisor and Yelp as well.
Thanks again, Rick
My mom needed her Chimney repaired and we couldn't get anyone to come out and do it; we found Safeway on HomeAdvisors. Kyle, Randy and Dan came out and started working on my moms Chimney and quickly found out that there was more damage than any of us anticipated. Dan worked with us to quickly come up with a solution. They did a fantastic job, they are friendly, very professional. Highly recommended.
"Dan and his team arrived at our home in short notice. He performed an inspection on our chimney and fireplace. Where others wanted to charge an inflated amount of money, Dan stated the FACTS and did not try to soak me with unneeded repairs. Very honest crew! Hard to find but found with Safeway Chimney Sweeps! Thanks!!!! "
"Good evening, I just wanted to send a thank you email for helping us out with our chimney problem this week. I found your company online, called, got an appointment set up and the problem solved better than I was hoping for, all while I was still in Detroit on business. My wife and I are very satisfied with the results and service. We will keep you in mind for future work. Thank you again. With warm regards."
"On time and very professional. Tyler is knowledgeable and good at talking thru the process. Also good follow up with written explanations.
"Excellent job. Representative was very polite and provide detail at various points during the job. No mess. Excellent value!"
Hired this company to do a clean and check on a fireplace and was very pleased. He arrived on time, answered all of my questions and took the extra time to explain what was being done and why. Would definitely recommend and will use again next season.
"To Whom it may concern. I've been doing business with Safeway Chimney Service for over 15 years. They have been cleaning my dryer and boiler vents. They have always been professional, courteous and easy to work with. I would gladly give them a great referral. They deserve it."
"Called Safeway after a company I called from a coupon flyer told me my 12 year old house needed chimney reconstruction estimated at $5000. (I won't identify that company but they are named after a brand of low priced whiskey).
Dan from Safeway came out, cleaned chimney and said it was in fine shape, just normal wear and tear. It has been working great after five years. I had him replace the synthetic cap on top of the chimney, also looking great and a 10 year warranty.
Don't be fooled by chimney sweep companies that push unnecessary repairs, Go the Safe Way!"
"Great communication. Called me ahead of time to say that they could come earlier than the scheduled appointment. Very friendly and professional"
"I had Safeway come out and do a cleaning but because they did it from the inside the others were still saying that the flue must still be blocked and cleaning from the inside did not catch it. I called Safeway about this and, at no additional cost, Safeway came out and recleaned the flue, including going onto the roof from the outside, and determined there was no blockage. VERY PROFESSIONAL, Highly Recommended. (P>S> I eventually found out that the water heater installer had improperly vented the heaters which fed into the same flue as my furnace.)"
Employee well knowledgeable on his job. Would use service again and recommend. You should consider opening up a closer location. You would see business rise .
Kyle arrived on time, he was mindful of ensuring to prep the space to ensure it was just as clean as when he arrived. He walked me though everything he was doing and even took the time to show me how to operate my fireplace since it was the first time I have ever had one. I will certainly be utilizing Safeway and recommending to friends. Thank you
"Excellent service! They are courteous, patient, punctual, answered all my questions and showed me how to maintain my fireplace. I feel safer in using my fireplace now. I never owned one before. My drier dries my clothes much quicker since they cleaned my dryer vents also. I highly recommend these guys. Thanks again."
This was the first time I have used this company, but everybody I spoke with was very friendly, professional, and answered all my questions. The service tech in the field was right on time, which is very important to me, and he got right to work cleaning and inspecting the fireplace. Pricing was fair, and I would call them again for my next fireplace.
These guys did excellent work on my chimney! I would recommend them to anyone! Very courteous, and timely!